Privacy Policy

This Privacy Policy explains how Realhubb Ventures Pvt Limited ("we", "us", "our") collects, uses, shares, and protects your personal data when you use our project information websites or submit an enquiry through any of them.

This policy is published in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and applicable advertising and consumer-protection requirements.

By using this website or submitting any form on it, you acknowledge that you have read this Privacy Policy and you consent to the processing of your personal data as described below.

1. Who we are (Data Fiduciary)

Realhubb Ventures Pvt Limited acts as our Data Controller for website operations and marketing support.

2. What data we collect

• Identity & contact: name, email, phone, WhatsApp number.
• Preference: the project and configuration you enquired about.
• Technical: IP, browser, device, page viewed, timestamps (server logs).
• Usage: aggregated analytics via cookies (see Section 8).

We do not knowingly collect financial account numbers, government IDs (Aadhaar, PAN), passwords, biometric data, or health information through our forms. Please do not share such data with us.

3. Why we collect it

• To respond to the enquiry you submitted.
• To share project information (brochure, floor plans, RERA details).
• To schedule a site visit and follow up on your interest.
• To comply with legal obligations under RERA, IT Act, and DPDP Act.
• To detect and prevent fraud or abuse.

4. Legal basis (DPDP §6)

We process your personal data on the basis of your specific, informed, freely given, and unconditional consent recorded at the time of form submission. You may withdraw consent at any time (Section 7).

5. Who we share it with

• The developer of the project you enquired about (so they can include you in their official sales pipeline).
• Our internal sales / follow-up team.
• Webfluence as our data processor.
• Hosting and email service providers, under data-processing agreements.
• Government authorities, if required by law.

We do not sell your personal data and we do not share it with advertising networks for cross-context behavioural advertising.

6. How long we keep it

• Active enquiries: until closed plus 24 months for follow-up.
• Booked customers: as required under RERA, GST, and Income Tax Act (typically 7–8 years).
• Server logs: 90 days unless extended for security investigation.

7. Your rights (DPDP §11–14)

• Access, correct, or update your personal data.
• Request deletion (subject to legal retention duties).
• Withdraw consent at any time.
• Nominate someone to exercise these rights on your behalf.
• Lodge a grievance with us (Section 9) and, if unresolved, with the Data Protection Board of India.

To exercise any right, email info@realhubb.in with subject line "DPDP Rights Request". We respond within 30 days.

8. Cookies

This site uses strictly-necessary cookies for the page builder and form to function, plus optional analytics cookies (Google Analytics) to help us improve the site. You can manage cookies via the consent banner shown on your first visit, or via your browser's privacy settings. Disabling strictly-necessary cookies may break the form.

9. Grievance Officer (DPDP §10)

Compliance Cell
Realhubb Ventures Pvt Limited
Email: info@realhubb.in
Response time: 7 working days

10. Children's data

Our services are not directed to children under 18. We do not knowingly collect data from children.

11. Changes to this policy

We may update this policy. The "Last updated" date at the top reflects the most recent change.